Read store reports and export results

Before you start #

The website owner. Current store reports and financial downloads are owner-only.

Choose a reporting period, timezone and the question you want the report to answer.

Open Store → Reports and choose Create report snapshot. Set Start, End, Timezone and the optional Provider filter, then submit the snapshot request.
Read the reporting date basis and cutoff. Check whether the figures refer to sales, refunds, cash or fulfillment before comparing them.
Review gross product sales, discounts, returns and net product sales. Inspect orders, units and the stated average-order-value definition.
Compare shopper shipping collected with postage expense. Review tax by jurisdiction and processor breakdown. Unknown fees are unknown, not zero.
Choose CSV, XLSX or PDF on that saved snapshot. The exports use the same filters and cutoff. Keep downloaded reports private.
Check report limitations, including any visible PDF detail-row limit. Summary totals should describe the full matching dataset; tabular exports support detailed reconciliation.

Revenue is not profit. Sales, processor settlements and bank payouts are different measurements. A refund may fall in a later period than its sale.

Simulation and sandbox results are demonstration evidence, not real revenue. Exports are permission-protected even after a role changes.

Your export matches the report’s filters, cutoff and metric definitions.

Mismatched dates? Compare timezone, date basis and cutoff before adding totals from different reports.

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