Before you start #
Availability and permissions
- The website owner; configured HIVE tax calculation capability.
Have these ready
- Confirm collection jurisdictions and effective dates with a qualified tax adviser. Prepare a complete origin and product tax information.
What to do #
- Open Store → Settings & connections. Review the tax availability message. Use Connect HIVE tax calculation only if enabled.
- Open Edit shipping, tax & policies → Sales tax collection. Add confirmed state jurisdictions, start dates and any end dates.
- Review and confirm the complete collection configuration, including an intentionally empty list only when that is your actual confirmed position.
- Check product tax information, shipping treatment and valid destination addresses. Preview a permitted test checkout and review the calculated tax before payment.
- Use store reports to inspect collected and refunded tax by jurisdiction. Keep original order calculations for reconciliation.
What to know #
HIVE-managed Ziptax calculation does not require a separate merchant Stripe account or basic merchant tax-provider account.
A returned rate does not establish a duty to collect everywhere. Missing registration information does not prove no obligation. Calculation is not registration, filing or remittance.
A tax error, unsupported result or exhausted allowance must not silently become zero tax.
What success looks like #
HIVE uses your confirmed collection settings and retains the actual order tax calculation.
If something goes wrong #
- Tax unavailable? Correct the address/configuration or contact support. Do not remove jurisdictions just to make checkout proceed.
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