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A home that more people can use

Accessibility at HIVE.

Everyone should be able to explore HIVE, understand the options and take the next step. We are working toward the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, starting with our public website.

Status: accessibility improvements and verification in progress

Using HIVE your way

What we test

Our local development checks combine automated testing with hands-on review. Automated checks alone cannot establish WCAG conformance.

Development review, : automated scans and interaction checks passed in Microsoft Edge and Firefox. The check set covers 11 public page routes at desktop and narrow-screen widths, including the initial Website Pack checkout screen.

Our reference is the W3C WCAG 2.2 standard. Level AA includes the Level A and Level AA success criteria.

Scope and current limits

This work begins with the HIVE homepage, Services, Collections, account entry pages and public information pages. A passing automated scan is not a certification or a claim that every WCAG requirement has been met.

Full screen-reader review, independent user testing and the complete account-to-payment journey remain part of the evaluation. Payment-provider screens, the customer dashboard, Design Studio and individual customer websites need their own checks; this statement does not certify them.

Walkthrough videos are still being prepared. Before release, videos need accurate captions, an accessible transcript and description of important visual information where required.

We will update this page as the scope and verification evidence change. Accessibility needs ongoing attention as we add or change content.

Tell us what got in your way

If something is difficult to use, email Keystone Web Studios about accessibility. Include the page address, what you were trying to do, and your browser or assistive technology if you know it. Please keep passwords and payment details out of your message.

We can also help you work through setup directly. Accessibility feedback helps us improve the experience for everyone.