Before you start #
Availability and permissions
- No special permission is required to read this guide.
Have these ready
- Note the website name, screen and the exact unavailable action.
What to do #
- Check the website selector. A standard site does not show the Store group; another site may have different Pages+ packs or store settings.
- Check whether your role allows the action. Merchant accounts, tax/shipping settings and refunds have owner-only boundaries.
- Read the availability or readiness message. Sandbox only and Limited preview do not mean general live availability.
- Confirm the site’s plan and active entitlement with its billing manager. Do not create duplicate subscriptions to unlock a button.
- If the reason remains unclear, use I need help! or contact support with a safe screenshot.
What to know #
The agent connection is currently a local developer preview, not a public customer connection. Production store selling and some provider onboarding capabilities remain separately gated.
What success looks like #
You know which requirement must be met and can request the correct help.
If something goes wrong #
- Never paste credentials into an unrelated field or disable security checks to make a feature appear.
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