Manage stock and measurement units

Before you start #

Catalog-management permission. Only the owner changes store measurement preferences.

Count physical units and decide whether you are receiving stock, removing damage or correcting a count.

Open Store products → Edit product → Stock & shipping. For variable products, locate the correct sellable combination.
Review On hand, Reserved and Available. Reserved units are committed to an unfinished checkout; they are not free stock.
In Manage stock, choose What changed? → Add stock or Remove stock. Enter a positive Number of units and a clear Reason. Zero keeps the count unchanged.
Choose Save product and review the resulting available quantity. Do not submit the same adjustment again unless a separate physical change occurred.
To change display units, the owner opens Settings & connections → Change measurement units. Choose Metric or Imperial and save. Reopen product and package fields to confirm their labels.

Switching units changes display, not physical measurements or historical orders. Metric uses grams and millimeters; imperial uses ounces and inches.

Removing stock cannot consume reserved units. A refund does not automatically mean the item is back in sellable inventory.

The saved movement has a reason and the intended item’s available count is correct.

Reserved stock looks stuck? Review the related checkout/payment state with support. Do not release it by falsifying stock or deleting order history.

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