Before you start #
Availability and permissions
- An account with access to at least one workspace.
Have these ready
- Know which business or website you intend to manage.
What to do #
- Open the website selector near HIVE’s navigation and choose the intended workspace. My websites lists the websites you can manage.
- Check the Overview welcome panel for the website name, publication status and visitor address. A thumbnail represents the published version when available.
- Use Setup to finish onboarding. After setup, use Your website to adjust saved business information, design, Brand Kit, content, photos, SEO and address settings.
- Open Studio for visual page editing. Use Inbox for visitor inquiries and Billing for your HIVE subscription records.
- Before a store action, confirm the selected site is a store. Store navigation is hidden for regular websites and for roles without access.
What to know #
A green connection indicator or Published status describes the website connection/publication, not a guarantee that store payments are live.
Unpublished changes means saved work differs from the live publication. Setup completion, Keystone assistance, publication and payment readiness are separate states.
What success looks like #
The navigation, website name and address match the business you intended to edit.
If something goes wrong #
- Missing a website? Ask its owner to check membership and permissions. Do not create a replacement site to recover missing access.
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